Cookie e Privacy

Pursuant to Regulation (EU) 2016/679 – GDPR

This information describes the methods of processing the personal data of users who visit the website and who make requests for information or reservations.

Data controller

The Data Controller of personal data is:

ISEO FRANCIACORTA LIVING

Email: [email protected]

Publication and booking platform – Lodgify

The website is created and published through the Lodgify platform, which provides the services of:

Website creation and hosting

Management of contact requests

Reservation management

Integration of payment systems

Lodgify operates as Data Controller pursuant to art. 28 of the GDPR, limited to the technical services provided.

Lodgify's privacy policy can be consulted at the following address:

Https://www.lodgify.com/privac...

Personal data processed

The personal data processed may include:

Identification data (name and surname)

Contact details (email, phone number)

Reservation data (dates of stay, number of guests, specific requests)

Navigation data (IP address, browser, operating system)

Purpose of the processing

Personal data are processed for the following purposes:

Management of requests for information

Management, confirmation and execution of reservations

Communications related to the stay

Fulfillment of legal, tax and administrative obligations

Obligations provided for by public safety regulations

Legal basis for processing

The data processing is based on:

Execution of a contract or pre-contractual measures

Fulfillment of legal obligations

Consent of the interested party, where required

Online payments – Stripe

Online payments made through the site are managed through Stripe, an external payment service provider.

Stripe operates as an independent data controller of payment data processing.

Data relating to payment methods (for example credit card data) are not stored or processed by the Site Owner, but are managed directly by Stripe through secure and certified systems (PCI-DSS standards).

Stripe's privacy policy can be consulted at the following address:

Https://stripe.com/privacy

Methods of treatment

The data processing takes place through IT and telematic tools, in compliance with the principles of legality, fairness, transparency and confidentiality, adopting appropriate security measures to prevent unauthorized access or illegal use.

Data retention

Personal data are kept for the time necessary to achieve the purposes for which they were collected and, in any case, within the limits provided for by current legislation.

Communication of data to third parties

Personal data can only be communicated to:

Lodgify, for the technical management of the site and reservations

Stripe, for payment management

Subjects obliged by law

Tax or legal advisors, within the limits of their respective competences

The data will not be disclosed under any circumstances.

Rights of the interested party

The interested party has the right to:

Access your personal data

Ask for its rectification or cancellation

Limit or oppose the treatment

Request data portability

Revoke the consent given, where applicable

Requests can be sent to the Data Controller at the email address indicated.

It is also possible to propose a complaint to the Guarantor Authority for the Protection of Personal Data.

Cookies

The site uses technical cookies, necessary for the proper functioning of the site and the booking services offered through Lodgify.

No profiling cookies are used directly by the Owner.

The possible use of cookies by Lodgify is governed by the relative cookie policy, which can be consulted on the supplier's website.

Updates

This information may be subject to change or update. Updated versions will be published on this page.